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The business of the online gaming industry is a complex one, requiring the input and integration of many variables -- people, business conditions, product goals, and more -- to create, implement, and distribute a successful online game. In the fourth of five articles in this series, IBM® Senior IT Architect Veronika Megler offers some patterns-based solutions to handle community interaction needs, to address adding new content for users of the game environment, and to provide assistance when users want it. Read Address community requirements, game upgrades, and account maintenance, Part 4 tutorial here. (http://www.opensourcetutorials.com/tutorials/Getting-Started/Site-Planning/community-requirements-game-upgrades/page1.html)