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When people design Web forms, they often overlook some great sources of professional expertise in the world -- the existence of form design techniques with which nearly all users are familiar. This month, the cranky user looks at form design and management. Read The cranky user: Bad design can be so taxing tutorial here. (http://www.opensourcetutorials.com/tutorials/Design-And-Layout/Design-Principals/bad-design-can-be-so-taxing/page1.html)