Mixed signals have become a fixture on the user landscape that most of you just ignore. Whether you're pressing Start to shut down a computer operating system or marveling at privacy-policy doublespeak, you've become so inured that you barely notice how exhausting and irritating it all is. Not so for the cranky user. This month's column reveals both the madness and the method behind the seemingly random insanity that most computer users are soaking in. Read The cranky user: Mixed signals on the high-tech highway here.

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